This Master Services Agreement (this “Agreement”) is entered into as of the effective date specified in the initial Order Form (as defined below) (the “Effective Date”), by and between Armstrong Software, LLC (doing business as “App My Community”, and referred to in this Agreement as the “Company”) and the client entity identified in such initial Order Form (“Client,” and together with the Company, the “Parties”) to govern the respective rights and obligations of the Parties with respect to Client’s access to and usage of the Company’s smartphone application, currently called the App My Community Mobile App (the “Product”), provided on a private-label basis for use by Client’s customers, guests, members, residents or other end users (collectively, the “End Users”).
NOW, THEREFORE, in consideration of the promises, conditions, covenants and warranties herein contained, the Parties agree as follows:
Client hereby acknowledges the Company’s right, title, and interest in and to the Product and agrees not to claim any title to or other ownership interest in the Product or any right to use the Product except as expressly permitted by this Agreement. All uses of the Product and all goodwill arising therefrom shall inure solely to the benefit of the Company. Client shall not challenge, or encourage any third party to challenge, the Company’s rights in or to the Product or any related intellectual property, including, without limitation, any application for registration thereof or any trademark, copyright, or other registration thereof or any of the Company’s rights in any of the foregoing.
Client shall not (i) decompile or reverse engineer the Product or otherwise attempt to obtain the source code for the Product; (ii) sublicense or allow any unauthorized third party to use the Product; (iii) use the name or proprietary logo(s) of the Company without the Company’s prior written consent; (iv) use the Product for any purpose other than as expressly permitted under this Agreement; (v) access or use the Product in a manner that materially interferes with the Company’s operation of the Product or the use of the Product by the Company or its other customers; (vi) use the Product or Company’s confidential information to develop or launch a directly competing mobile application or platform; (vii) access or use the Product in violation of applicable law or applicable app store requirements; (viii) fail to use commercially reasonable efforts to protect the security and confidentiality of Client’s administrative account credentials and ensure that only authorized personnel have administrative access to the Product on Client’s behalf; (ix) upload, submit, transmit, or otherwise make available through the Product any content that is unlawful, infringing, defamatory, obscene, hateful, or malicious, or that contains viruses, malware, or other harmful code; or (x) circumvent, disable, or otherwise interfere with security-related features of the Product, or probe, scan, or test the vulnerability of the Product without the Company’s prior written consent.
The Company shall indemnify, defend and hold harmless Client, its successors, assigns, and licensees and their respective officers, directors, agents and employees, from and against any and all third-party claims, damages, liabilities, costs and expenses (including reasonable attorneys’ fees), to the extent such claims arise out of or result from any claim alleging that the unmodified Product, as provided by the Company, infringes a U.S. copyright, trademark, patent, or trade secret (an “IP Claim”). If an IP Claim occurs, or in the Company’s reasonable opinion is likely to occur, the Company may, at its option, either: (a) procure the right for the Client to continue using the Product (or, if applicable, the affected portion of the Product); (b) modify or replace the Product to be non-infringing while substantially preserving its functionality; or (c) terminate the affected portion of this Agreement and refund any prepaid fees for the remainder of the applicable term. Notwithstanding the foregoing, the Company shall have no obligation to indemnify or hold harmless Client for any claims arising out of or relating to: (1) any content, data, or materials provided, uploaded, or distributed by Client or Client’s End Users; (2) Client’s or Client’s End User’s modification, configuration, or misuse of the Product in violation of this Agreement, the Product’s documentation, or applicable law; (3) the combination or use of the Product with any materials, systems, or software not provided by the Company; or (4) any instructions, specifications, directions, or information supplied by Client. As a condition to receiving indemnification hereunder, Client shall: (A) promptly provide the Company with written notice of the claim (provided that any delay in providing notice shall not relieve the Company of its obligations except to the extent the Company is materially prejudiced by such delay); (B) tender to the Company sole control over the defense and settlement of the claim, except that Client may participate in the defense at its own expense with counsel of its choosing; and (C) reasonably cooperate with the Company, at the Company’s reasonable request and expense. The Company shall not settle any claim without Client’s prior written consent if such settlement (I) imposes any obligation on Client other than a monetary obligation fully indemnified by the Company, (II) includes any admission of liability by Client, or (III) does not include a full and unconditional release of Client. The indemnities in this Section constitute Client’s sole and exclusive remedy for any alleged or actual IP Claim or for any other claims covered by this Section.