App My Community allows your community to incorporate communication processes into your mobile app via custom forms. Communities can build a variety of forms to collect necessary information from users. A user-friendly form builder is available in the administrative console and forms can be interspersed throughout the app. Communities have the option to force user’s to login for verification of submissions as well. A form can include any number of fields, including free form text, multiple choice selection, date, time, star rating, checkbox and signature capture to name a few.
When a form is submitted by one of your community members, the response can be e-mailed to one or multiple e-mail address and can even be sent to phones via text message. Administrators can also see all responses to any form in the admin console and mark each item as addressed so staff know which forms have had action taken.
Create a form to get maintenance requests from people in your community. Add fields for name, contact information, date, department (Housekeeping, landscaping, technology, etc), and reporting of concern/issue.
Guests can check into the property without ever leaving their vehicle. Use signature capture to allow guests to digitally sign forms necessary.
Let customers fill out waivers directly through their phone for property liability waivers, activity attendance, and agreements.
If your community members can bring guests onto the property, you may want a form to have the members register their guests/vehicle. Instead of forcing your members to go to security and managing physical paperwork, allow them to enter a form right from their phone.
While App My Community does not have online reservation management (it can point guests directly to your online reservations), if you do not have online reservations you could use a custom form. Rather than guests calling or e-mailing reservation requests, build a form to gather the necessary information directly in your app
Create a feedback form for your guests inside of your app. Add multiple five-star fields to gather scoring on any item you want to measure.
Don’t be concerned If you currently have an online review site (Google Reviews, TripAdvisor, etc) you prefer your users to leave feedback. Instead of creating a custom form a link to the online feedback form can be embedded on your apps home screen so the guest can leave their feedback in that system without ever leaving your app.