Whether you have a current process for receiving feedback or not, your new app can add value to that process as well.
When feedback is submitted, one or multiple employees can be emailed with the feedback.
All prior feedback can also be accessed in the app admin console.
If you currently use an online system to keep track out your feedback, the feedback icon can be modified to embed the online feedback page into the app so the guest can leave their feedback in that system without ever leaving your app.
You can still direct guests to Google reviews, TripAdvisor or wherever you’d like additional reviews left as well.